Data is collected and processed for the purposes listed below.
Ownership of Data Processing
Naya Medic Clinic, Bulevar Zorana Đinđića 45a, Belgrade 11070, Republic of Serbia
Contact Email: info@nayamedic.com
Types of Data Collected
The data this application may collect includes various types of information such as email addresses, names, browsing data, and usage information.
Other personal data collected may be highlighted in different sections of this privacy policy or in dedicated explanatory text at the time the data is collected. The user or data subject can voluntarily provide personal data or it may be automatically collected during the use of the application. Failure to provide certain personal data, especially navigation data, or disabling application cookies may prevent browsing or limit the application’s ability to provide its services.
The collected personal data may relate both to the User and to third parties whose data the User provides. The User assumes responsibility for the personal data of third parties shared or disclosed through the application and confirms that they have the right to share or disclose such data, thereby releasing the Owner from any liability toward third parties.
Method and Location of Processing the Collected Data
Method of Processing
The data controller processes the data of interested parties and users lawfully and properly, taking appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of data. Processing is carried out using computers and/or telematic means, with organizational methods and logic strictly related to the stated purposes. Besides the owner, in some cases, access to the data may also be granted to external parties (such as third-party technical service providers, postal carriers, hosting providers, IT companies, and communication agencies). An updated list of data processors can be requested from the owner at any time.
Location
Data is processed at the Data Controller’s headquarters unless otherwise specified elsewhere in this document.
Data Retention Period
Data is retained only as long as necessary to provide the service requested by the user. The user can always request suspension or deletion of their data.
Purpose of Data Collection
Data relating to the user or data subject is collected for the following purposes: traffic optimization and distribution, contact email, analytics, email address management, and message sending.
The types of personal data used for each purpose are specified in separate sections of this document.
Use of data for additional purposes by the owner may, in some cases and for legal reasons, require explicit consent from the User or Data Subject.
Detailed Information on the Processing of Personal Data and Services Provided by Third Parties
Personal data is collected for the following purposes and through the use of the following services:
Email Contact
Contact Form (This Website)
By filling out the contact form with their details, the User authorizes the Application to use this information to respond to requests for information, offers, or any other type of inquiry as indicated in the form header.
Collected personal data: Email and Name.
Analytics
The services listed in this section enable the Owner to monitor and analyze web traffic and may be used to track user behavior.
Matomo Analytics (Matomo)
Matomo, formerly known as Piwik, is a free (GPL licensed) web analytics software platform. It provides detailed reports about the website and its visitors, including browsers used, keywords, language, favorite pages, downloaded files, and much more.
Collected personal data: Browsing and usage data.
IP Tracking: No, IP addresses are anonymized.
Location of Processing: Our server is located in Amsterdam, Netherlands.
Additional Information on Data Processing
Legal Protection
The application owner may use the user’s personal data for legal purposes in court or in the stages leading to potential legal proceedings arising from their improper use or related services by the User.
Additional Information
Specific information may be displayed on the Site’s pages regarding certain services or data processing provided by the User or Data Subject.
Maintenance
User personal data may also be used in ways and for purposes necessary for the maintenance of the application.
System Logs
For operational and maintenance purposes, this Application and all third-party services it uses may collect system logs—files that record interactions, including navigation. These logs may also contain personal data.
Information Not Included in This Policy
Additional information about the processing of personal data can be requested from the owner at any time.
Rights of Data Subjects
Individuals whose data is processed have the right to know at any time whether their data is stored. They may consult with the Data Controller to learn about the content and origin of their data, verify its accuracy, or request that it be supplemented, erased, updated, or corrected. They also have the right to have their data converted to an anonymous format, block any data stored unlawfully, and object to its legitimate processing. Requests should be sent to the Owner of the processing system.
Changes to This Privacy Policy
The Application reserves the right to make changes to this Privacy Policy at any time by notifying its users on this page and ensuring equivalent protection of personal data in all cases. It is recommended to check this page frequently, referring to the date of the last update shown at the bottom.
Definitions and Legal References
Personal Information or Data
Any information relating to a natural person, legal entity, institution, or association that is, or can be, identified directly or indirectly by reference to any other information, including an identification number.
Browsing and Usage Data
Information automatically collected from the website includes IP addresses or domain names of the computers used by visitors connecting to the site, URI addresses (Uniform Resource Identifier), request time, method used to submit the request to the server, size of the file received in response, numeric codes indicating server error status, characteristics of the visitor’s country of origin, browser and operating system used by the visitor, various details about visit times (e.g., time spent on each page), and details about the navigation path within the site, with particular attention to the sequence of visited pages and other parameters related to the operating system and the user’s IT environment.
User
This means an individual user of the application’s services or products.
Data Subject
A legal or natural person to whom the personal data relates.
Data Processor
A natural person, legal entity, public authority, or any other organization, association, or body appointed by the Data Controller to process personal data.
Data Controller
A natural person, legal entity, public authority, or any other body, association, or organization that has the right, also together with other data controllers, to make decisions regarding the purposes, methods of processing personal data, and the means used, including security measures related to the operation and use of this website.
Legal Information
Notice for European users: this privacy statement has been prepared in accordance with the obligations under Article 10 of Directive 95/46/EC and pursuant to the provisions of Directive 2002/58/EC, as amended by Directive 2009/136/EC, concerning cookies.
This privacy policy applies exclusively to this application.
Copyright Statement
All documents, web pages, photos, and images are the property of Naya Medic, except where otherwise indicated. Permission is required to copy, download, or use any text, photos, or image files.
In addition to our own images and those obtained with permission from the owners, there are some images found on the internet for which we could not determine the owner.
If there is an image on our website that belongs to you, please contact us info@nayamedic.com so that we can provide proper attribution.
